COOKIE POLICY

What Are Cookies?

Cookies are small data files that are downloaded to your computer or device by a website. They are commonly used by professional websites to track overall website usage, determine your browsing preferences and improve and customize your user experience.

Cookies may be session-based or persistent. Session-based cookies exist only during one session and disappear from your computer or device when you close your browser or turn off your computer or device. Persistent cookies remain on your computer or device for a certain period after you close your browser or turn off your computer or device. Most persistent cookies expire within 6 months to 2 years.

Cookies We Use and Why We Use Them

When you visit our websites or access our online services, we, or an authorized third party, may place a cookie on your browser which collects information about your online activities over time and across different websites. The types of cookies we use and why we use them are described below. Please note that cookies are dynamic and change frequently and, therefore, the exact cookies in use at any given time may vary slightly from those listed in the tables below; however, the purpose of the cookies remains the same.

Strictly Necessary Cookies

These cookies are necessary for our websites to function and cannot be switched off in our systems. We use these cookies to allow you to login to secure areas of our websites and use our services. Once logged in, we may place a cookie on your browser to identify you in order to process your requests and expire your session after a period of inactivity. These cookies are also used to test whether or not your browser has cookies enabled, and to apply security settings when you access our websites.

Cookie	Name	Purpose	Duration
Session	_session	An encrypted token used to identify when a user is logged-in and to expire their session automatically	1 year
Cookies Enabled	cookies_enabled	Records that your browser is capable of storing cookies	1 year
NousTalk Device	NousTalk_device	Identifies your browser and device so that you can be signed in on multiple devices simultaneously	1 year
Current Location	current_location_id	Records which clinic location you last viewed so the same location will be loaded on your next visit	1 year

Performance Cookies

These cookies count website visits and track pages visited and traffic sources. We use these cookies to measure and improve the performance of our websites and understand which web pages are popular. If you do not allow these cookies, we will be less able to optimize our websites' performance. All information these cookies collect is aggregated and anonymous.

Cookie	Name	Purpose	Duration
Google Analytics	_ga	Distinguishes users	2 years
Fullstory	rs_uid	Tracks a user session across multiple pages on a single website	30 minutes

Targeting Cookies

These cookies are used by third-party companies to build a profile of your interests and show you relevant advertisements on other sites. Targeted ads may be displayed to you based on your visits to our websites. If you do not allow these cookies, you will experience less targeted advertising. These cookies do not directly store personal information, but can uniquely identify information such as your browser and device.

Cookie	Name	Purpose	Duration
Facebook	_fbp	Used for tracking effectiveness of NousTalk's online advertising on Facebook	1 year

How to Change Your Cookies Settings

Most web browsers allow some control over cookies through the browser settings. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. Your browser also provides you the option to delete the cookies from your computer or device at any time. Please be aware that if cookies are disabled, not all features of the websites or services may operate as intended.

To find out more about cookies and how to set cookie preferences in your browser, visit www.allaboutcookies.org.

Updated: May 2026